Terms & Conditions

Thank you for visiting our website. In this Terms & Conditions of Use Agreement, “GT”, “we”, “our” or “us” refers to Glass Trigger, LLC, GlassTrigger.com (the “website”), and its affiliates. Glass Trigger, LLC and its affiliates provide services and use of the website GlassTrigger.com to you subject to the following terms and conditions.

PLEASE READ THE ENTIRE TERMS & CONDITIONS OF USE CAREFULLY BEFORE YOU USE ANY PART OF THIS WEBSITE. IF YOU DO NOT AGREE TO ALL THE TERMS & CONDITIONS SET FORTH HEREIN YOU MAY NOT USE THIS WEBSITE OR ANY OF ITS FEATURES OR SERVICES. BY USING THIS WEBSITE OR ITS FEATURES OR SERVICES, YOU ARE DEEMED TO HAVE ACCEPTED THESE TERMS & CONDITIONS OF USE IN THEIR ENTIRETY.

• YOU MUST BE AT LEAST 18 YEARS OLD TO USE THIS WEBSITE OR ANY OF ITS FEATURES OR SERVICES.
• USER AGREES TO USE GT AND SCHEDULE LIVE FIREARM INSTRUCTION AND TRAINING COURSES AT THEIR OWN PERIL AND RISK! See Section 14.0 below for more information.
• GT does not recommend or endorse any specific instructor, training or course available.

Website Privacy/Security Policy

Online account information and certain other information about you are subject to our website Privacy Statement. For more information, please see our full Privacy Statement.

This Terms & Conditions of Use Agreement (“Agreement”) sets forth the website use guidelines and standards of use of GT. By using the GT website you (as a “User”) agree to these terms and conditions. A “User” is defined as any visitor to the website including both registered and unregistered visitors and registered instructors and students (all visitors have the ability to browse the GT website, including through a mobile device). Certain areas or features of this website may be restricted to Users who have obtained an ID and password by completing a registration process described. Users have the ability to register as both a student and/or an instructor for purposes of the website. Please be sure to protect and maintain the confidentiality of any information you may obtain in connection with your use of this website. You agree to notify GT immediately if you believe your ID, password or other identifying information has been lost, stolen or otherwise compromised. If you do not agree to the terms and conditions of this Agreement, you should immediately discontinue use or viewing of this website.

If you wish to make use of GT features or services, you agree to the terms in this Agreement and indicate your acceptance of the same by continued use of the website along with acceptance during the registration process. We reserve the right, at any time, to modify, alter, or update the terms and conditions of this Agreement. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our terms and to review our most current terms.

Modifications shall become effective immediately upon being posted at GlassTrigger.com. Your continued use of the GT website after amendments are posted constitutes acknowledgement and acceptance of the terms. Except as provided in this paragraph, this Agreement may not be amended.

GT may refuse to offer or continue offering the website to any person for any reason or no reason and may change its eligibility criteria from time to time.

1.0 Description of Service – Limited Use License Agreement

GT operates the GlassTrigger.com website, which is a website developed in an effort to provide both students and instructors with a platform to make firearms instruction easy. GlassTrigger.com provides the opportunity for Users to match their firearm skill levels with the right instructors and courses around the country. GlassTrigger.com provides access to firearms training from beginner and concealed carry classes to advance tactical training designed for police safety forces around the country. Top instructors from all over the country will teach and students will learn. GlassTrigger.com takes the hassle out of running a firearms training instruction business with its state of the art online class management system, payment processing and calendaring. Focus on your training and your students and less on aGTnistrative work.

See our GlassTrigger.com instructor manual here for specifics on registering to become an instructor. Instructors have the ability to set your own policies, student qualifications for any training course or program offered, and costs. Students have the ability to research instructors and classes before signing up to advance their firearms training. Students may not qualify for all classes based on skill level and prior certificates earned.

By visiting this website you are licensed to use the Content only for the purpose of requesting services on this site. The downloading of the whole or significant portions of any content or database is strictly prohibited. Resale of any Content or database or portion thereof, is also prohibited. Violation of this License Agreement may result in legal action being taken against you.

2.0 Registration Process

To become a registered User, the User must complete the registration process by providing GT (or its service providers, like Authorize.net as its payment processor) with current, complete and accurate information, as more specifically required by the registration procedures. By way of illustration and not limitation: to register, prospective User may be required to specify a username and password, and to provide your name, address, zip code, legitimate electronic mail address and certain additional information (for example, your preferred contact method, firearms training qualifications and goods and services that may be of interest); in order to obtain certain aspects of the Service, Users may also elect to provide access information related to his or her accounts at social networking websites (such as, Facebook, Twitter, Instagram, LinkedIn); and in order to register for classes Users will be required to provide information about your authorized payment method for billing purposes which is being handled by Authorize.net. In the future, GT may discontinue supporting any particular payment method or it may support additional payment methods (for example, Google Wallet, Amazon Payments, or Apple Pay).

Each User shall maintain and update their registration profile data, to ensure that it is always current, complete and accurate. At its sole discretion, GT may refuse to accept any User’s registration for any reason.

Upon acceptance, GT will provide access credentials to the registered User. Each User will be solely liable for any and all activities under User’s account. Multiple User accounts are prohibited. Any individual User may only register for and maintain one (1) account.

3.0 Proprietary Rights to Content

You acknowledge and agree that this website contains information, data, software, photographs, graphics, text, images, logos, icons, typefaces, audio and video material, and/or other material (collectively referred to as “Content”) protected by copyrights, trademarks, patents, service marks, or other proprietary rights, and that these rights are valid and protected in all forms, media, and technologies existing now or hereinafter developed.

By visiting this website you are licensed to use the Content only for the purpose of requesting services. The downloading of the whole or significant portions of any content or database is strictly prohibited. Resale of any Content or database or portion thereof, is also prohibited. Violation of this License Agreement may result in legal action being taken against you.

All Content displayed on this website and all software, data and information used to create this website and the Content, including text and images, method of display and presentation, source code, embedded routines and programs and other materials, as well as all copyrights, trademarks, service marks, patents and other intellectual property rights, or proprietary rights therein or thereto, are owned by GT, its affiliates, suppliers or licensors, and are protected under U.S. and international copyright, trademark and other applicable laws and treaties including international trade and export laws. All rights not expressly granted to you by us in this License Agreement are reserved to GT and you acknowledge and agree that you do not acquire any ownership rights by accessing or downloading copyrighted material or Content from the website as authorized hereunder.

Portions of the website will contain User provided content (collectively referred to as “Generated Content”) which includes but is not limited to information, postings, links, audio and video/photographic material, to which Users may contribute appropriate Generated Content. For this Generated Content, GT is a distributor only. By submitting Generated Content to GT, the host of the website and related services, a license to the Generated Content to use, host, distribute that Generated Content and allow hosting and distribution of that Generated Content, to the extent and in that form or context we may exclusively deem appropriate. Should you contribute Generated Content to the website, you understand that it may be seen and used by others under the License Agreement described herein. We are under no obligation to use the Generated Content, in whole or in part, that you submit or that is generated as part of the service provided. You should submit or create only Generated Content which will not violate property or other rights of any person or organization. Inappropriate Generated Content provided or created via GT will be subject to immediate removal. GT in its sole capacity has the right to determine the appropriateness of any Generated Content. Any User who provides Generated Content that has been deemed inappropriate will be subject to immediate account termination and removal from the website and loss of all rights to any Generated Content.

4.0 Disclaimers

YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK. THE WEBSITE IS PROVIDED BY GT ON AN “AS IS” AND ON AN “AS AVAILABLE” BASIS ONLY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, GT MAKES NO REPRESENTATIONS OR WARRANTIES OF

ANY KIND, EXPRESS OR IMPLIED, REGARDING THE USE OR THE RESULTS OF THIS WEB WEBSITE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. GT SHALL HAVE NO LIABILITY FOR ANY INTERRUPTIONS IN THE USE OF THIS WEBSITE. IN ADDITION, GT DOES NOT WARRANT OR REPRESENT THE FOLLOWING: (1) THE WEBSITE WILL MEET YOUR REQUIRMENTS, (2) THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE, (3) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE WILL BE ACCURATE OR RELIABLE, (4) THE QUALITY OF ANY PRODUCTS, SERVICES, OR INFORMATION, OR OTHER MATERIALS OBTAINED BY YOU THROUGH THE WEBSITE WILL MEET YOUR EXPECTATIONS, (5) THE SERVER THAT MAKES THE WEBSITE AVAILABLE IS FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS; OR (6) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE WEBSITE IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY LOSS OR DAMAGE INCURRED, INCLUDING BUT NOT LIMITED TO, DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. YOU (AND NOT US OR ANY OF GT’S AFFILIATED COMPANIES OR ANY OF OUR OR THEIR RESPECTIVE LICENSORS OR VENDORS) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION FOR ANY SUCH DAMAGE.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE WEBSITE OR FROM US SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS & CONDITIONS OF USE.

THE MATERIAL AVAILABLE THROUGH GT IS FOR INFORMATIONAL PURPOSES ONLY. BEFORE YOU ACT ON ANY INFORMATION YOU’VE FOUND ON THIS WEBSITE, YOU SHOULD INDEPENDENTLY CONFIRM ANY FACTS THAT ARE IMPORTANT TO YOUR DECISION. IF YOU RELY ON ANY INFORMATION OR SERVICE AVAILABLE THROUGH GT, YOU EXPRESSLY AGREE THAT YOU DO SO AT YOUR OWN RISK.

GT DISCLAIMS ALL WARRANTIES WITH REGARD TO THE INFORMATION PROVIDED, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, AND IMPLIED WARRANTY OF NON-INFRINGEMENT.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES; THEREFORE THE ABOVE-REFERENCED EXCLUSION MAY NOT APPLY TO YOU.

5.0 Limitation of Liability

GT SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER (IN ANY WAY, SHAPE OR FORM), AND IN PARTICULAR GT SHALL NOT BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOST INCOME, LOSS OF REVENUE, OR LOSS OF USE, ARISING OUT OF OR RELATED TO THE USE OR THE INABILITY TO USE THIS WEB WEBSITE OR THE INFORMATION CONTAINED IN IT, OR FOR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES OR RESULTING FROM ANY GOODS OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH THE WEBSITE OR RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OF DATA PROVIDED ON THE WEBSITE BY YOU, WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, UNDER STATUTE, IN EQUITY, AT LAW, OR OTHERWISE, EVEN IF GT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME JURISDICTIONS DO NOT ALLOW FOR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEREFORE SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THIS WEBSITE, SERVICE, AND AFFILIATED WEBSITES.

6.0 Waiver of Jury Trial

GT ALONG WITH ANY USER HEREBY IRREVOCABLY WAIVES ANY AND ALL RIGHT TO TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE TRANSACTIONS CONTEMPLATED HEREBY.

7.0 Indemnification

You agree to indemnify and hold GT, its subsidiaries, affiliates, officers, agents, attorneys and employees, harmless from any claim or demand of any kind whatsoever, including reasonable attorneys’ fees and costs, made by any third party due to or arising out of the use of this website, the violation of this Agreement, or infringement by another User, of any intellectual property or any other right of any person or entity who may have gained access to GT by using your ID and password.

8.0 COPPA Notice

CHILDREN ONLINE PROTECTION ACT NOTIFICATION

***Special Note for Parents or Guardians of Children

The website you are visiting was not designed for anyone under the age of 18. We are not responsible for any access or use of this website by children or minors under the age of 18. This website does not sell products designated for purchase by children under the age of 13 or anyone under the age of 18 nor is it designed for their use or entertainment.

Pursuant to 47 U.S.C. Section 230(d) as amended, we hereby notify you that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to material that is harmful to minors. Information identifying providers of such protections are available to you online.

9.0 Technology Export Control

Through the Bureau of Industry and Security and its use of the Export Administration Regulations, the United States government has implemented export control laws that regulate the export and re-export of technology originating from within the United States. This technology includes the electronic transmission of information or software. The export control laws regulate the exporting or re-exporting of this technology to foreign countries and to certain foreign nationals. You agree to abide by these laws and regulations, including but not limited to, the Export Administration Act, U.S. Foreign Corrupt Practices Act and the Arms Export Control Act and not to transfer, by electronic transmission or otherwise, any Content derived from the website to either a foreign national or foreign destination in violation of such laws.

10.0 User Account Obligations

All registered instructor and student Users of the website shall provide a password and receive an account with GT. Instructor and Student Users are entirely responsible for any and all activities which occur under their account whether authorized or not authorized.

You, in registering, specifically consent to the storage and processing of your personal information and Generated Content. In consideration of your use of the website, you agree to:

• Provide true, accurate, current and complete information about yourself or your company as requested; and
• Maintain and promptly update your information to keep it true, accurate, current and
• Should you provide any information about yourself or your company that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to believe that such information is untrue, inaccurate, not current or incomplete; we have the right to suspend or terminate your account and refuse any and all use of the website.

Furthermore, you understand that you may not:

• Select or use a name of another person with the intent to impersonate that person; or
• Use the rights of any person other than yourself without authorization; or
• Use a name that we, in our sole discretion, deem inappropriate; or
• Open a GT account if You are under the age of 18

11.0 Materials Submitted by Others

We cannot and do not review every posting or monitor all Generated Content made using our website. You may well read any given posting or see Generated Content live and in real time before anyone on our staff does. You can expect Generated Content and postings to include information and opinions from a variety of individuals and organizations other than us. We do not endorse or guarantee the accuracy of any Generated Content, information provided, or posting, regardless of whether the data comes from a User, a celebrity or “expert” guest, or from a member of our staff.

12.0 Legal Compliance

GT reserves the right to use any information available to us by virtue of your use of GT (including, for example, reverse IP address inquiry) in order to comply with any law, to enforce our Terms & Conditions of Use Agreement or Privacy Statement, or to protect the rights, property or safety of all visitors, and Users to our website, our customers, the public or GT and its affiliates or licensees. We reserve the right without obligation to review the content of this website, including Generated Content, video, blogs, comments, class listings, forums, and other information posted to GT to determine compliance with our Terms & Conditions of Use Agreement and operating rules established by us or our affiliates, and to satisfy any law, regulation or authorized government request. We have the right to delete, move, refuse to post, or edit any messages, videos, listings or other postings that come to our attention that we consider unacceptable or inappropriate, whether for legal or other reasons.

By using GT, you agree not to generate any content, post, submit or transmit through GT any material that violates or infringes in any way upon the rights of others, that is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane, misleading, or otherwise objectionable, that encourages conduct that would constitute a criminal offense, give rise to civil liability, damages or otherwise violate any law, treaty, copyright, trademark, or that, without our express prior approval, contains advertising or any solicitation with respect to commercialized products or services.

The sender of any communications to GT shall be solely responsible for the content and information contained therein, including its truthfulness and accuracy. By posting content, you represent and warrant that you either own or otherwise control all rights necessary for you to provide post, upload or submit that content. Without limiting the foregoing, you shall be liable for any damage resulting from any infringement of copyrights, proprietary rights, or any other harm resulting from any content or other material submitted by you to GT and agree that you will indemnify and hold GT harmless from and against any claims, damages or losses related to such content or other material.

We reserve the right to deny access to anyone who violates these Terms & Conditions of Use or who, in our judgment, interferes with the ability of others to enjoy GT or infringes in anyway the rights of others. We will comply with the requirements of the law regarding disclosure of any messages to others, including law enforcement agencies and court orders.

By submitting communications, materials or ideas to any area of GT, you grant GT, its affiliates and licensees the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, aggregate, translate, publicly display, publicly perform and distribute such material and ideas (in whole or in part) alone or as incorporated into other works in any form, media, advertising or technology now known or hereafter on a worldwide basis. You also permit any User of GT to access, view, store, or reproduce the material or ideas for that user’s personal use if placed in a public area. Such purposes may include disclosure to third parties. By posting or disclosing any information, you hereby waive any claim that GT misappropriated any such ideas, materials or any portions of your communication or Generated Content.

13.0 Modifications and Interruption to Service

GT reserves the right to modify or discontinue the website with or without notice to the User. GT shall not be liable to a User or any third party should GT exercise its right to modify or discontinue the website. Each User acknowledges and accepts that GT does not guarantee continuous, uninterrupted or secure access to our website and operation of our website may be interfered with or adversely affected by numerous factors or circumstances outside of our operation or control.

14.0 Firearms Products and Instruction Disclaimer Information

GT disclaims liability for any products or sales related to third parties or affiliates but obtained through any links via the GT website.

Instructor and Student Users agree to indemnify, hold harmless, and defend Glass Trigger, LLC AND ITS STAFF, AGENTS AND OFFICERS (hereinafter referred to as “GT Parties”) from any and all fault, liabilities, costs, expenses, claims, and demands or lawsuits arising out of, related to or connected with Users’ presence at and/or participation in any listed or offered course of instruction; the discharge of firearms by User, Users’ presence on or use of any range, building, land, and premises (“Premises”) which User is required to be present at during any course of instruction; and, any and all acts or omissions of Users’ while on Premises and while participating in any course of instruction either as an instructor or as a student.

Users’ furthermore waive for himself/herself and for his/her executors, personal representative, aGTnistrators, assignees, heirs, and next of kin; any and all rights and claims for damages, losses, demands, and any other actions or claims whatsoever, which he/she may have or which may arise against GT (including, but not limited to the death of a User and/or any and all injuries, damages, or illnesses suffered by User or Users’ property,) which may, in any way, whatsoever, arise out of, be related to, or be connected with; the course of instruction; the Premises, including any latent defect in the Premises; Users’ presence on or use of said Premises; Users’ property; and the discharge of firearms. GT shall not be liable for, and User, on behalf of himself/herself and on behalf of his/her executors, personal representative, aGTnistrators, assignees, heirs, and next of kin, hereby expressly releases GT from any and all such claims and liabilities.

Users’ hereby expressly assume the risk of taking part in the course for instruction in firearms and taking part in the activities on the Premises, which may include, but are not limited to, instruction in the use of firearms, the discharge of firearms and the firing of live ammunition.

Please Take Note: USER AGREES TO USE GT AND UNDERTAKE FIREARM INSTRUCTION AT THEIR OWN PERIL AND RISK! GT has no knowledge of Users’ qualifications, medical conditions or fitness level as some instruction may include physical activities. Accordingly, User agrees to be responsible for determining (alone or in consultation with a healthcare professional) whether his or her participation in any instruction course available through GT might pose an adverse health risk. User accepts all responsibility for use of the website and any available instruction.

15.0 Third-Party Websites

GT may include links to other websites that are owned and operated by online merchants, vendors, suppliers, manufacturers, material men, contractors, subcontractors, service providers and/or other third parties (collectively referred to as “Vendors”). Any such links to Vendors websites are provided for your convenience only, and such links do not imply endorsement by GT of such Vendor websites or the content contained therein. You acknowledge that we are not responsible for the availability of, or the content located on or through, any Vendor website. You should contact the website aGTnistrator for those Vendor websites if you have any concerns regarding such links or the content located on such websites. Your use of Vendor websites is subject to the terms & conditions of use and privacy policies of each website. We encourage all Users to review said terms & conditions and privacy policies of all Vendor websites.

GT disclaims all warranties, express or implied, as to the accuracy, legality, reliability or validity concerning Vendor websites and offerings, and you agree that any recourse for dissatisfaction or problems with those websites must be directed to the Vendors and not GT as you agree to waive any claim you may have against us with respect to any Vendors claim.

16.0 Governing Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to any principles of conflicts of law. You agree that any legal action or proceeding arising out of or relating to this website or these Terms & Conditions of Use shall be filed exclusively in the state or federal courts located in Duval County, Florida. You expressly consent to the exclusive jurisdiction and venue of such courts for the purpose of litigating any such action.

17.0 Compliance with Laws and International Use

You assume all knowledge of applicable laws and are responsible for compliance with any such laws. You may not use our website in any way that violates applicable state, federal, or international laws, regulations or other government requirements.

Furthermore, we make no representation that materials or services on this website are appropriate or available for use in locations outside the United States, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access this website from other locations outside of the United States do so on their own initiative and at their own risk and are responsible for compliance with those local laws and regulations. Please see actual regulations for more information.

GT does not actively target or market to any EU member state and does not, to its knowledge, process or control any EU citizen personally identifiable information: Despite this fact this Agreement in conjunction with our Privacy Statement and its enumerated policies are intended to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “General Data Protection Regulation” or “GDPR”) and provide appropriate protection and care with respect to the treatment of all of our users information in accordance with the GDPR.

18.0 Copyright, Trademark and Service Mark Information

All Content included or available on this website, including design elements, text, graphics, interfaces, and the selection and arrangements thereof is the property of Glass Trigger, LLC, with all rights reserved, or is the property of GT and/or third parties protected by intellectual property rights. Any use of materials on the website, including reproduction for purposes other than those noted above, modification, distribution, or replication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of Glass Trigger, LLC is strictly prohibited. Users agree that they will not use any robot, spider, or other automatic device, or manual process to monitor or copy our website or the content.

All other trademarks displayed on GT’s website are the trademarks of their respective owners and may only be used with the permission of the particular owner. These other trademarks constitute neither an endorsement nor a recommendation of those Vendors. In addition, such use of trademarks or links to the Vendor websites is not intended to imply, directly or indirectly, that those Vendors endorse or have any affiliation with GT.

19.0 Notification of Claimed Copyright Infringement

We respect the intellectual property of others and we ask our Users to do the same. If you believe that your work has been copied and is accessible on the website in a way that constitutes copyright infringement, you may notify us by providing our copyright agent the following information:

A description of the copyrighted work that you claim has been infringed;
Identification of the URL or other specific location on the Website where the material you claim is infringing is located;
Your name, address, telephone number, email address, and statement that you are an authorized person to act on behalf of the owner of the copyright;
A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
An affidavit submitted by you, sworn to and made under the penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are an authorized agent to act on behalf of the copyright owner.
Pursuant to Section 512(c) of the Copyright Revision Act, as amended by the Digital Millennium Copyright Act, GT designates the following individual as its agent for receipt of notifications of claimed copyright infringement.

By Email: [email protected]

20.0 Botnets

GT retains the right, at our sole discretion, to terminate any User involved with botnets and related activities. If any hostnames are used as command and control points for botnets, GT reserves the right to direct the involved hostnames to a honeypot, loopback address, logging facility, or any other destination at our discretion.

21.0 Spamming

Use of GT by you for spamming is strictly prohibited.

22.0 Returns and Refunds

We have a strict return policy on products which we may offer. If you receive a defective or damaged product, you must notify us within 48 hours of receiving the product. We will not accept any returns after this period. If a product is being returned, the purchaser is responsible for covering the shipping costs, and the product(s) must be returned in their original packaging. If we determine that the product is defective or damaged, we will provide you with a replacement or a refund, at our sole discretion. If you change your mind about your purchase, we will not accept any returns or provide any refunds.

If you have reserved a training class or classes and wish to cancel your scheduled attendance, you are required to provide notice of cancellation as follows:

• Cancellations made more than 48 hours prior to the commencement of the class or classes will receive a full refund.
• Cancellations made between 48 hours and 24 hours prior to the commencement will receive a refund of 50% of the total fees paid.
• Cancellations made less than 24 hours prior to the commencement will not be eligible for a refund.

To submit a cancellation, please notify us via the cancellation form or via email at least 48 hours in advance. Refunds will be processed within 7 business days of receipt of your cancellation notice.

Failure to provide the required notice as specified will result in the applicable refund amount being processed accordingly. By booking, you acknowledge and agree to these terms.

23.0 Chargeback and Dispute Waiver

By making a purchase of products and/or services from our website, you acknowledge and agree to waive your right to initiate a chargeback or dispute with your credit card company or payment processor for any reason related to your purchase, particularly after services have been rendered or products have been delivered.

In the event you encounter any issues with your order, you agree to contact us directly (Here) to seek resolution before initiating any dispute. You further agree that once services have been rendered or products have been delivered, you will not seek a chargeback or dispute the transaction. This waiver is intended to promote direct communication and resolution of any concerns.

You also acknowledge that this waiver does not affect your statutory rights as a consumer, where applicable.

24.0 Miscellaneous Terms

These Terms & Conditions of Use constitute the entire agreement and understanding between you and us, superseding any prior terms and condition agreements and understandings, (in conjuction with our privacy policy) and govern your use of the website. You also may be subject to additional terms and conditions that may apply when you use affiliate services, third-party content or third-party software. Our failure to enforce or exercise any right or provision of these Terms & Conditions of Use shall not constitute a waiver of such right or provision. If any provision of these Terms & Conditions of Use shall be unlawful, void or unenforceable for any reason, the other provisions (and any partially-enforceable provision) shall not be affected thereby and shall remain valid and in full force and effect. You agree that these Terms & Conditions of Use and any other agreements referenced herein, may be assigned by GT, in our sole discretion, to a third party in the event of a merger or acquisition. The section titles and headings in these Terms & Conditions of Use are for convenience only and have no legal or contractual effect.

No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by these Terms & Conditions of Use.

Any rights not expressly granted herein are reserved by and for us.

Your communications with GT via the website may be recorded or monitored and by using such communications methods you are consenting to the recording or monitoring of the same.

From time to time, GT may offer you the option to participate in contests, sweepstakes, or surveys. If you would like to participate, we may ask you for contact information, mobile telephone number, preferences or other information. This information may be used to conduct research, improve our offerings, or contact you via text message. Standard text message rates apply and you may opt out at any time by following the prompts on the text message itself or via any email communication opt out button. Our contests or sweepstakes may have separate rules and we will identify how the information that you supply will be used in each case.

By submitting information to GT through this website or otherwise you are making an inquiry as to services offered by GT and give GT permission to contact you through Email, fax, telephone, mobile phone, or any means, even if your phone number or mobile number is on a “Do Not Call” list.

Certain sections or pages on this website may contain separate terms and conditions, which are in addition to these Terms & Conditions of Use. In the event of a conflict, the additional terms and conditions will govern for those sections or pages.

Glass Trigger, LLC and GT will use commercially reasonable efforts to promptly respond and resolve any problem or question.